My initial consultation with Gerry was vey informative. He walked me through different options and costs of other installs so I could be informed on my decision. He explained the process of the installation, and brought samples so that I could see the product. He insured me that I would be informed through the process and they would work with me on any adjustments that I would need to make. So far, in this journey, I feel confident in making the right decision to move forward. Looking forward to the install and getting 2 new installs (1 shower, 1 tub/shower install.