We had a very pleasant experience with Renee as our advisor. Her knowledge of the product is excellent. Love talking to her.
We met Renee Sloan (Genie Bath Systems) to get a quote on a walk-in bath, she was professional; friendly & funny in one. She’s the best. She showed us every possible option that she could think of but she had my taste down pat within the first 20 minutes of meeting us. I was just going to have them rip out my old shower but then she showed me what they could do & said it would help with resale if we ever put our home on the market. She explained how they were going to be going down to the stubs in the remodel not just cover up the existing items so that whatever issues there are will be fixed before they put in our new tub & shower. They’re outfitting the shower with an attached bench 2 grab bars & an adjustable shower head/hand held. We’re so excited about this. She gave us step by step in how the whole situation would go& we’re actually going to meet the project manager in 2 days because he’s going to be taking a look at our block window and see if they can put in a window that actually opens. Which we all know bathrooms need a window that actually functions correctly!! And she’s from the Balt
Andrew came into our home and instantly, we felt like he was someone we could trust. We were correct. He took the time to explain everything to us about Genie’s thorough process, and helped us design a beautiful, functional bathroom. Although our bathroom projects ended up being considerably more complex than we’d imagined, (and serious, due to mold), Andrew was able to secure a fair price. We could have gotten this done cheaper with merely cosmetic fixes, but this job will actually repair the major damage that lurked under the surface, and give us a better bath environment. Lifetime warranty helps, too. I’d recommend Andrew to anyone. Trust him in your home and with your job. You won’t regret it.
Great Job! Great Company!
The crew was awesome, they were extremely accommodating to all our questions and concerns!!!
Sales Representative Rene And Project Manager Bill very knowledgeable and helpful. They went above and beyond to help us make the best decision for our shower providing multiple pictures to show us samples which was very helpful. I will highly recommend your company to my friends and family.
Andrew P. came and showed me their beautiful designs, gave me history and integrity of workmanship and their qualifications of their installers. He was very professional and personable. I like that there are hours upon hours of training for the jobs to be done right and no third party subcontractors. I knew my shower/bath was in need of an updating, but no idea how bad our poor ventilated bathroom caused mold and moisture behind the tile. We went through extreme detail on making sure I was happy with what I’ll be getting. And a lifetime warranty through a credited company is always great to have! Can’t wait to see the finished product and tell all my friends who are doing home renovations! Thank you, Andrew!
Excellent work byTravis. He figured out why the water pressure in the showehead wasn't working properly and rectified it.
Andrew Pollman, Design Consultant, came to our home to review what we wanted done. He is friendly, very thorough and professional. He took the time to listen to exactly what we wanted. It was amazing with every detail, explaining exactly what the work would entail, how much they would do, and then gave us the price. The price for all the work that we needed was well below other estimates we had received. This was the 4th quote. The financing offered was the best we received and we are very pleased with all the work that will get done and the price for the work. Andrew was the best!